matthew l. albrecht
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Accept the opportunity to grow in a challenging, worthwhile career in computing and information technology where I can excel in a field where my past achievements prove my ability to succeed in an advanced technical position. |
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March 11, 2004 – Present - Best Buy Co., Inc. Geek Squad CIA Agent • Recommended and implemented improvements to repair process, cutting turn time and improving organization. • Repaired 5+ computers per day, in addition to assisting other team members and checking in new units. • Removed viruses, spyware, performed thorough diagnostics and troubleshooting. • Performed shipping and receiving and inventory management duties. |
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July 2003 – February 2004 - Retromedia, Inc. Co-Owner/Technician • Performed on-site computer and network support. • Custom-designed systems for our clients' needs. • Learned small business management as well as best methods of purchasing computing and networking parts. |
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March 1-July 2003 - Dr. Geeks, Inc. Chandler , AZ Lead Technician/Technical Manager • Designed and implemented new system that greatly increased organization and effectively increased customer loyalty. • Decreased turn-around time for customers by as much as 2 days. • Cut costs and increased profits by 30-50%. • Gained confidence in working with networks and servers. |
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2002-2003 Chandler-Gilbert Community College Chandler , AZ • Took “Microsoft Excel 2002 Comprehensive Concepts and Techniques” |
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Computers, internet, web design, networking, new technology. |
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